Mohamed Essam

Technical Customer Experience Principal Engineer at Etisalat Egypt

Mohamed Essam is a Technical Customer Experience Principal Engineer at e& Egypt since November 2020, specializing in analyzing degraded KPIs and utilizing the DIGIS (INOS) tool for business management reporting. Previously, as a Technical Customer Experience Senior Engineer, responsibilities included monitoring and analyzing network performance using TEMS Discovery and Tableau for data visualization, along with developing automation tools in Python to enhance efficiency. Mohamed Essam's career began as a Technical Customer Experience Engineer at Huawei, working within the Data Com team. Mohamed Essam holds a degree in Electrical, Electronic and Communications Engineering Technology from the Arab Academy for Science, Technology and Maritime Transport, achieved in 2019 with a v.Good rating.

Links

Previous companies


Org chart

No direct reports

Teams

This person is not in any teams


Offices

This person is not in any offices


Etisalat Egypt

23 followers

Etisalat Egypt S.A.E. is the third mobile operator to enter the Egyptian market and the first integrated operator for telecom services in Egypt.


Headquarters

Cairo, Egypt

Employees

1,001-5,000

Links