Etisalat Egypt
Waleed Nossier, MBA, is an accomplished professional with extensive experience in consulting and telecommunications. As the Founder and CEO of Makarys Consultants UK since September 2014, Waleed has specialized in digital channel management, customer service, and CRM activities for various companies in the UK, Egypt, and UAE. Currently serving as the Social Media and Digital Senior Manager at Etisalat Misr, Waleed oversees customer experience, digital media, and risk management functions. Prior roles include Risk Management Senior Supervisor during the launch of Egypt's third telecom operator and supervising corporate accounts at Vodafone. Waleed holds a Master's degree in Business Administration with a focus on Marketing from the Arab Academy for Science, Technology and Maritime Transport, and a Bachelor's degree in Commerce with a major in Accounting from Cairo University, along with research experience in Digital Communication and Media from the University of Wales.
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