ETM Group London
James McCracken is a seasoned operations professional with extensive experience in the hospitality industry. Currently serving as Head of Operations at ETM Group London since February 2019, James has progressed from Junior Operations Manager to Operations Manager within the same organization. Prior to their tenure at ETM Group, James worked as an Account Manager at Absolute Taste and held General Manager positions at Novus and Revolution Bars Group PLC. James's career began at Novus Leisure, where roles included Assistant General Manager and Duty Manager across multiple establishments. James has a proven track record of leadership and operational management in various high-profile venues.
ETM Group London
ETM Group is a collection of exceptional bars, pubs and restaurants providing the best food, drink and service in stylish locations for our discerning customers. We have venues across central London including The Botanist on Sloane Square, The Botanist Broadgate Circle, Aviary and The Jugged Hare. Brave, bold & beautiful destinations. ETM was founded back in 2000 by brothers Ed and Tom Martin, with a single pub in Clerkenwell. Since then, they’ve taken their passion for creating unique, exciting venues and opened more than 17 smart city gastropubs, contemporary brasseries, sophisticated bars and small neighbourhood pubs. ETM venues include: - Broadleaf (www.broadleaflondon.com) - Greenwood (www.greenwoodlondon.com) - Aviary (www.aviarylondon.com) - Burdock (www.burdocklondon.com) - The White Swan Pub & Chophouse (www.thewhiteswanlondon.com) - The Botanist Sloane Square (www.thebotanistonsloanesquare.com) - The Hat and Tun (www.thehatandtun.com) - Chiswell Street Dining Rooms (www.chiswellstreetdining.com) - The Jugged Hare (www.thejuggedhare.com) - The Botanist Broadgate Circle (www.thebotanistlondon.com) Awards: Group Operator of the Year 2016, Eat Out Awards; Top 60 Best Employers in Hospitality 2015, Caterer.Com; Best London Hospitality Group 2013, London Lifestyle Awards; Best Group Drinks Offer 2012, Harpers; Food Operator of the Year 2011, Morning Advertiser