Kristoffer Rengfors

Kristoffer Rengfors is a seasoned professional with extensive experience in customer experience, communication, and digital media. Currently serving as the Director of Customer Experience & Communication at Etraveli Group since October 2019, Kristoffer is adept at aligning internal strategies with public messaging to enhance brand narrative and transform customer experiences for over 20 million annual customers. Previously, Kristoffer co-founded Just Ads and held the role of Chief Marketing Officer at Flygresor.se, where expertise in digital marketing significantly elevated the brand's position in the market. Kristoffer also has a strong background in journalism, having served as Editor in Chief at Metro, where leadership drove notable digital growth and engagement. Academically, Kristoffer studied at Södertörn University and Lund University, further enriching a robust skill set in media and communication.