Linnea Englund

Linnea Englund currently serves as First Line Manager at Etraveli Group, a position held since October 2024. Prior professional experience includes roles as Customer Care Manager at CHIQUELLE from November 2020 to October 2024 and Frontline Manager at Etraveli Group between October 2018 and November 2020, during which Linnea also took on the responsibilities of Team Manager Ancillary. Previous experience at OKQ8 includes Online Editor SE from February 2017 to October 2018, focusing on developing and optimizing online customer service, and Group Manager from May 2013 to March 2016, overseeing a team of 28 and managing operational availability. Early career experience involved serving as a Sales Agent handling inbound customer inquiries and conducting telemarketing. Linnea holds a degree from Linköping University (2012-2013) and a Gymnasieexamen in International Baccalaureate from Katedralskolan, Uppsala (2008-2011), and is currently pursuing additional education at Karlstad University since 2017.