Pia Vemmelund

Pia Vemmelund is a seasoned professional with extensive experience in the travel and customer service sectors. Currently serving as Chief Customer Officer at Etraveli Group since July 2020, Pia focuses on enhancing the end-to-end customer experience for various brands within the online travel agency operation. Prior roles include Deputy CEO at TripStack and Managing Director positions at KAYAK EMEA & momondo, where strategic oversight contributed to effective meta-search solutions for flights and hotels. Pia's career began at Scandinavian Airlines, developing sales and marketing strategies, complemented by board memberships at Bownty and Greenland Travel, which involved transitioning businesses from offline to online models and fostering profitability. Educational credentials include multiple degrees from Copenhagen Business School, specializing in international business, marketing, accounting, and finance.