The Quality Assurance and Control team at Etraveli Group is responsible for ensuring the highest standards of service and product quality across all travel offerings. They meticulously evaluate customer service interactions, implement quality control processes, and drive continuous improvement initiatives. By leveraging automation and quality metrics, the team works to enhance customer satisfaction and ensure compliance with industry regulations, ultimately contributing to a seamless travel experience for users.
Alexandra Paktiti
Quality Assurance Automation E...
Alexandra Pascu
Cs Agent Quality Assurance Spe...
Darin Ghazy
Outsourcing Quality Specialist
Justin Thomas
Quality Assurance Manager
Kamil Ghalwadkar
Team Lead - Claims
Malin Eriksson
Quality Assurance Specialist
Olga Ntavanou
CS Agent Quality Assurance Spe...
Paraskevi Korovesi
Payments Risk Operations Manag...
Remya Ravindran Nair
Quality Specialist
Sereslis Panos
Senior Manager, Quality