Claudia Pfalzer

Claudia Pfalzer is a seasoned professional in the field of trust and safety, currently serving as the Senior Director of Marketplace Safety at Etsy. Previous experience includes leading the YouTube Partner Program Scaled Abuse team at YouTube and various roles at Google, where responsibilities encompassed Intel Investigations and mis/disinformation efforts within Trust & Safety. Claudia’s career also features editorial leadership at Thomson Reuters and Ellis Publications, focusing on Westlaw DE. Academic achievements include a Master’s degree in German and Spanish Literature and Linguistics from The Julius Maximilians University of Würzburg and training from The Coaching and Mentoring Partnership in Dublin.