Etsy is an e-commerce website focused on handmade or vintage items and supplies, as well as unique factory-manufactured items.

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Etsy

Etsy's headquarters in New York, NY, United States

This department focuses on assisting customers with inquiries, managing escalations, and providing overall support services.

Customer Support

This department is responsible for designing, developing, and maintaining software applications and systems.

Software Development

This department oversees the lifecycle of products, including design, marketing, and strategic direction to ensure successful market performance.

Product Management

This department oversees engineering operations, ensuring effective management and performance within the engineering function.

Engineering Leadership

The Engineering Team at Etsy is responsible for developing and maintaining the platform's technology infrastructure, ensuring seamless user experiences and efficient operations. This team, composed of various senior engineers and engineering managers, focuses on areas such as machine learning, identity and access management, and product feature development. They collaborate to create innovative solutions that enhance the marketplace for buyers and sellers of unique items, while also prioritizing security and compliance across the platform.

Engineering Team

This department is responsible for developing, implementing, and optimizing machine learning models and applications to drive data-driven decision-making.

Machine Learning Engineering

This department focuses on leveraging data science and analytics to inform decision-making and enhance product and marketing strategies.

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Other teams

Software Development

Product Management

Engineering Leadership

Engineering Team

Machine Learning Engineering

Data Analytics