Eturnity AG
Caroline Langjahr is an accomplished professional currently serving as an Account Executive at Eturnity AG since December 2023. Previously, Caroline held the position of International Customer Service Manager at Amazon from October 2017 to March 2023, where responsibilities included managing a team of 15 bilingual customer service agents, ensuring high performance and compliance, and overseeing process improvements and project management. Earlier in the career at Amazon, Caroline worked as a Customer Service Specialist in the technical support department. Additionally, an internship at Fraunhofer IAO focused on elder care research involved literature review, analysis of interview materials, and writing research papers. Caroline's educational background includes a Bachelor of Science in Applied Health Science from Hochschule Furtwangen and training as an RTT Therapist completed in December 2023.
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Eturnity AG
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At Eturnity we admire the power of renewable energies and are convinced that it will be possible to supply the world with energy from renewable sources only. By simplifying sales, consultation and quotation processes for decentralized energy systems we help making the energy transition more efficient and affordable for everyone. Eturnity designs, fosters and develops a cloud-web platform which revolutionizes the way solar and heating installers, consulting companies and energy utilities sell decentralized energy systems. The Eturnity software integrates the complete sales and consultation process from the first end-customer contact to the final quotation into one single platform. The process is seamlessly integrated and thereby simplifies the acquisition process and improves information efficiency. On-site consultation, layout and dimensioning, simulation, profitability calculation and the generation of quotations can easily be manged on one platform. By providing attractive quotations and comprehensible information to end-customers the platform furthermore fosters customer-centricity and thus enhances success and efficiency of consultation processes.