Cherrouda Bilal

CHERROUDA Bilal is a seasoned professional with extensive experience in customer relations and team management. Currently serving as Responsable de Plateau Relation Client at Euro Protection Surveillance since August 2010, CHERROUDA leads a team of 5 managers and 50 customer advisors within the HOMIRIS customer service division. Previous roles at Euro Protection Surveillance include Chargé de formation, Manager Superviseur in the Service Fidelisation Rétention, and Conseiller Clientèle in the Service Fidélisation Appel Sortant, focusing on client retention and telesurveillance solutions. Prior experience includes positions as Commercial BtoB at Berner France and Bechtle, specializing in industrial supplies and large account management.