Laura Giulianelli

Laura Giulianelli has been serving as the Customer Service and VIP Team Leader at Eurobet Italia srl since September 2011, where responsibilities include coordinating the Customer Service team, supporting the CS Manager, ensuring service quality, training Supervisors, and analyzing performance reports. Prior to this role, Laura held positions as a CS Supervisor focused on Payments and Frauds, and as a CS Advisor, handling customer support and transaction management. Additional experience includes a media internship at Borsaviaggi.it, retail work at Piazza Italia S.p.A., and various roles during academic studies at the Università degli studi Roma TRE, culminating in a Master’s degree in Linguaggi del Turismo e Comunicazione Interculturale and a Bachelor's in Lingue e Comunicazione Internazionale.