Eurocross Assistance
Helga Boessenkool is a seasoned quality consultant at Eurocross Assistance since April 2001, overseeing the continuous improvement program and managing DMAIC projects within a Lean Six Sigma framework. Previous roles at Eurocross Assistance include serving as a senior assistance coordinator, where complex cases were advised upon, and as an assistance coordinator focusing on personal and vehicle assistance for Dutch and Irish insured individuals. Helga also has freelance experience as a Hungarian-Dutch interpreter and previously worked as a districtsmedewerker at FNV Bouw and an ambtelijk secretaris at Bloemenveiling Aalsmeer. Academic achievements include a Master's degree in Business Communication Studies from Radboud University and several certifications in Change Management and Lean Six Sigma from prestigious institutions.
Eurocross Assistance
Trend-setting in providing assistance worldwide Eurocross Assistance is a division of Achmea Eureko. For the past 26 years, it has been trend-setting in providing assistance throughout the world, such as medical help, breakdown services, but also assistance in the sphere of fire damage, storm or water damage and personal emergency services. Eurocross employs around 300 motivated staff members who work from our offices in the Netherlands, the Czech republic and Bulgaria. They work together using a carefully constructed, global network of (medical) assistants and service professionals, including doctors, salvagers, substitute drivers and contact agents. Eurocross is one of the founders of Astrum Assistance Alliance; an international alliance in which five major, independent European emergency centres have joined forces worldwide: Eurocross Assistance (Netherlands, The Czech Republic, Bulgaria), SOS International (Scandinavia), Roland Assistance (Germany), Fidelia Assistance (France) and Mobi-24 (Switzerland).