Felicia Boyce

Felicia Boyce is a seasoned professional with extensive experience in production and customer service roles. Currently serving as a Production Supervisor at EuroKera since April 2017, Felicia manages proprietary manufacturing processes for unique glass and ceramic products, making critical decisions to maintain production flow. Prior experience at Grainger spans from October 2005 to the present, where Felicia has held multiple positions including DC Supervisor, Customer Support Specialist, and Customer Service Representative, consistently delivering high-quality customer service and performing operational support functions. Felicia holds a Bachelor's of Science in Business Administration from the University of South Carolina Upstate and has a solid educational foundation from Greenville Technical College and Laurens District 55 High School.