Rachel Atkinson currently serves as a Customer Support Advisor at Euromonitor International, a role started in July 2024, where responsibilities include assisting high-end clients with inquiries related to content and report purchases, managing online orders, and collaborating on sales campaigns with the marketing department. Prior to this position, Rachel held Sales Development Representative roles at Attentive and SourceWhale, and worked at ShopKeep by Lightspeed as a Subject Matter Expert and Support Specialist. Rachel completed a Bachelor's degree in Drama and Dramatics/Theatre Arts at the University of the West of England, and pursued further education through edX from November 2023 to March 2024.