Neus Quer is a seasoned professional with extensive experience in customer experience management and digital marketing across various industries. Currently serving as the Global Customer Experience & Insights Manager at Europcar Mobility Group since August 2022, Neus leads initiatives to enhance the end-to-end customer journey and has established a global insights team. Previous roles include Group Customer Experience Manager for the Pronokal brand at Nestlé Health Science, and multiple positions at Nestlé Nespresso SA, where Neus was instrumental in launching loyalty programs and driving B2B marketing strategies. Neus's earlier career includes leadership roles in eCommerce and digital marketing, with foundational experience gained at Inditex and Facet Jewellery Solutions. Education includes an MBA from Esade and specialization in Digital Marketing and eCommerce.
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