Robert Ispas

Robert Ispas possesses extensive experience in IT support and infrastructure management, currently serving as a Microsoft Infrastructure first level support specialist at the European Environment Agency since April 2023. Prior to this, Robert worked at Acolad group for three years, holding positions as a Virtualization Operations Analyst and a Senior Helpdesk Analyst, focusing on ISO and SLA based troubleshooting, root cause analysis, and incident management. Robert's background includes advanced microcomputer support at GERTEK SOCIEDAD DE GESTIONES Y SERVICIOS SA for corporate and public sector clients, as well as roles in technical support and helpdesk operations at SERMICRO, VIRTUIMAGEN SOCIEDAD LIMITADA LABORAL, and LEDHARD S.R.L, demonstrating a strong foundation in hardware and software installation, network support, and issue resolution. Robert holds a degree in Information Technology from Colegiul National A.I. Cuza, obtained between 2001 and 2005.