Besim Derebey

Besim DEREBEY is an experienced IT professional with a strong background in support and coordination roles within the European Parliament and various tech companies. Currently serving as the IT Service Desk and Proximity Team Coordinator in the DG ITEC - E-MEP - Digital Experience department since August 2021, Besim is responsible for coordinating service desk activities, planning team operations, managing resource allocation, and ensuring ticket quality. Prior experience includes a role as an IT Support Specialist at Sogeti, where responsibilities involved handling requests and incidents for Members of the European Parliament, and serving as a Field Support Engineer at Efkon GmbH, focusing on the maintenance and deployment of tolling systems. Additionally, Besim has experience as an IT Consultant at Fujitsu Talent Belgium, providing support and managing incidents for the European Union Commission.