Daniele Mancini

Daniele Mancini is a skilled IT professional currently serving as a Customers Relations Assistant in the DG ITEC at the European Parliament since June 2020. Responsibilities include focusing on internal procedures and developing various services, such as providing specialized IT support to newly elected Members of the European Parliament and conducting feedback surveys for actionable insights. Previously, Daniele held the position of MEP IT Support within the same unit, handling IT incidents and ensuring data security. Prior experience includes working as an IT Technician at ZennIT, where troubleshooting of software and hardware issues was performed, and as a System Administrator at NATO, maintaining computer and network systems under NATO Secret clearance. Daniele holds a Diploma in Scienze informatiche from Istituto Santa Lucia, earned between 2012 and 2017.