Vianney Bonpain

Vianney Bonpain has extensive experience in IT support and project management within European institutions, particularly at the European Parliament since December 2015. Currently serving as the IT Helpdesk Operational Manager and Team Leader at NTT Data, Vianney oversees a support team, manages IT equipment for 1500 users across multiple locations, and implements various IT projects, including OS migrations and hardware upgrades. Previous roles include Technical Project Manager and Local System Administrator, with responsibilities ranging from ensuring business continuity during the COVID-19 pandemic to managing large-scale IT moves and providing support for significant events. Vianney also led the Helpdesk team at ADEO Services, focusing on service continuity and team management. Vianney holds a Bachelor's degree in International Project Management in IT and Network from ESAIP.