Angela Ponnamperumage

Angela Ponnamperumage has been working at Eurostar since 2014, holding various titles including Terminal Operations Controller and Departure Controller, where responsibilities included managing terminal operations, ensuring safety protocols, and enhancing customer flow at St Pancras terminal. Angela has also contributed to customer service initiatives, providing bilingual support in French and English, addressing loyalty program inquiries, and implementing operational improvements. Prior experience includes a brief role as a Customer Service Representative at Credit Agricole in 2012, focusing on front-line customer service and administrative tasks. Angela holds a Bachelor of Science in Business Management from Canterbury Christ Church University, completed in 2014.