Eurostar International
James Blackwood is a seasoned professional in the field of customer service and digital service delivery, currently serving as the Head of Contact Centres for the UK and Belgium, as well as the Head of Digital Service Delivery at Eurostar since 2016. Prior experience at Eurostar includes roles such as General Manager of On Board Services, Manager of Eurostar Traveller Care, Operations Manager, and Ticket Office Manager from 2003 to 2015. James Blackwood holds a Master's degree in Modern Languages from the University of Oxford and completed education at St Albans School.
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