Loredana Nistor

Loredana Nistor is an accomplished professional at Eurostar with extensive experience in managing customer service and operational excellence since 2007. As the Train Presentation Manager, Loredana leads a team focused on maintaining the fleet's appearance, setting strategies and KPIs, managing budgets, and enhancing customer satisfaction. Previous roles include Product Development Manager, where improvements to travel classes were delivered, and Connections Customer Experience Manager, overseeing the implementation of customer experience initiatives. Loredana's leadership capabilities were demonstrated while managing teams in various capacities, including Eurostar Frequent Traveller Manager and Internet Support Team Manager. Loredana holds multiple advanced degrees in management and economics from esteemed universities.