EV Connect
Irina Diaconescu currently serves as the Director of Technical Operations at EV Connect, where responsibilities include leading multi-tiered Customer and Technical Support, Field Services, and Network Operations Center teams. Prior to this role, Irina was a Senior Operations Manager at ChargePoint, overseeing a large team and enhancing customer satisfaction by 15% through strategic planning. Irina's earlier experience includes roles at Cable ONE, where Irina worked as an Implementation Engineer, Technical Support Manager, and Onboarding Supervisor, successfully managing various projects and improving operational efficiencies. Irina also has experience as an Independent Contractor in public relations and customer service supervisor roles at Cable ONE. Irina holds a Bachelor of Business Administration from the University of Phoenix.
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