EvaluAgent's software and services help call centres engage and motivate their staff to deliver great customer experiences.

Call Center

Enterprise Software

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Software

Support Services

EvaluAgent

EvaluAgent's headquarters in Newcastle Upon Tyne, United Kingdom

Engineering

The Engineering Team at EvaluAgent is responsible for developing and maintaining the company's software solutions that enhance call center performance. This multifaceted team integrates and supports various technologies, ensures seamless deployment and scalability, and continuously innovates to improve user experiences. Their collaborative efforts span from robust backend development to intuitive frontend interfaces, ensuring reliability and excellence in every customer interaction.

Engineering Team

The Leadership Team at EvaluAgent is responsible for setting the company's strategic direction, driving commercial growth, overseeing technical and product development, ensuring information security, fostering a supportive workplace culture, maximizing revenue, and leading software engineering initiatives to enhance the call centre software and services.

Leadership Team

The Product and Customer Experience team at EvaluAgent focuses on developing and refining the company's software to enhance call centre performance, while ensuring customer needs are met and surpassed. They create content, provide consultations and training, manage product development, and market new solutions to optimize user engagement and satisfaction.

Product and Customer Experience

The Marketing and Sales Team at EvaluAgent is responsible for driving business growth by promoting the company's software and services to potential clients. They develop and execute marketing strategies, manage client relationships, and close sales to help call centres enhance staff engagement and deliver exceptional customer experiences.

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Engineering Team

Leadership Team

Product and Customer Experience