Rossana Rainho Espinosa is an experienced marketing professional with a robust background in customer relationship management and communication strategies. Currently serving as an Analista de Marketing Pleno at Even Construtora since November 2022, Rossana is responsible for developing communication strategies, managing customer relationship flows, and analyzing various communication channels. Prior experience includes a role as an Analista de CRM Pleno at Calvin Klein, where Rossana focused on CRM strategies, communication calendars, and performance analysis. Earlier positions as an Analista de Marketing Júnior at Even Construtora and Estagiária de CRM at Gafisa provided foundational skills in customer experience, event coordination, and data management. Rossana holds a degree from Universidade Presbiteriana Mackenzie, completed in 2018.