Jonathan Hunt is a Senior Engineer with experience in telecommunications engineering, voice services, and call center operations. Jonathan has worked with companies like Eventus Solutions Group, TP ICAP, Metro Bank, Capital One, AT&T Global Network Services, and Dacon Electronics. Jonathan is certified in NICE CXone (inContact) CIP Core and Genesys Cloud. Jonathan is currently pursuing a Cloud CX CCP degree from Genesys. Throughout their career, Jonathan has gained expertise in various technologies including Avaya, Cisco, Aspect, and Nice call recording systems.
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