Melanie Frias

Melanie Frias is a Senior B2B Customers & Partners Journey Consultant at EverAfter since 2023, specializing in customer collaboration solutions that empower client-facing teams for success. Previously, Melanie served as a B2B Product Manager at ServiceNow from February 2019 to March 2023, where the focus was on enhancing customer experiences, enabling sales teams, and fostering partnerships through cross-departmental collaboration. Prior to that, Melanie was a Partnerships Manager at Salesforce from May 2016 to November 2018, expertly nurturing relationships with strategic partners to ensure seamless collaboration and alignment of partner needs with Salesforce's offerings.