Barbara J. Stoker (Ford) possesses extensive experience in customer success and account management, currently serving as a Senior Account Manager at Everbridge since June 2022. In this role, Barbara fosters strong customer relationships by assessing needs and managing expectations while identifying growth opportunities in collaboration with sales teams. Prior to this, Barbara held the position of (Senior) Customer Success Manager at Imagine Learning, successfully generating over $2.1 million in renewals with a 99% renewal rate in 2019. Barbara's background also includes roles at Pearson North America as a Senior Content and Professional Development Specialist/Manager and various positions in sales support and adult education. Barbara holds a Bachelor's Degree in Speech Communication Education from Brigham Young University.
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