Irma Andrade

Irma Andrade is an effective leader with over 12 years of experience in Customer Success roles. They began their career at Foundry Networks as an Order Admin from 1999 to 2009 and later excelled at Palo Alto Networks, where they held various positions including Order Fulfillment Specialist and Manager of Fulfillment Support until 2015. Irma currently serves as the Director of Customer Experience at EverCharge, leveraging their extensive background in order management and fulfillment to enhance customer satisfaction. They also hold a Certificate of Rising Latino Leaders from SMU Cox School of Business.