Joseph Singleton has a strong background in technical support and client service operations, currently serving as a Service Delivery Consultant at Evercore. In their previous role as Global Support Desk Supervisor at Eze Castle Integration, Joseph excelled in training and developing high-performing service delivery teams, consistently exceeding operational benchmarks. With experience ranging from helpdesk support at Lehman Brothers to technical support for the National Football League, Joseph has demonstrated a commitment to operational excellence and customer satisfaction throughout their career. Joseph holds a bachelor's degree in Business Information Systems from Ashford University and has accumulated valuable experience in various technical roles since graduating from high school.