Brian Chan Csm, Cspo, Safe

Brian Chan's work experience is as follows:

1. EVERFI (2022-present): Data Product Manager.

2. Flexport (2019-2022):

- Client Solutions Associate: Evaluated client revenue losses, conducted process discovery, and led the onboarding process.

- Global Operations Associate: Oversaw client book of business, gained expertise in freight forwarding operations, and led initiatives to uncover revenue leakage.

3. Accenture (2014-2019):

- Data Product Manager II: Managed sales enablement team, triaged Buganizer queue, and designed process architecture.

- Data Product Manager I: Established data ingestion pipeline, managed payment team, and managed budget requisition processes.

- Process Incubation Analyst: Automated order management process, triaged EDI transmission failures, and ensured order continuity.

- Content Specialist: Reviewed apps for Google Play Store, mastered policy knowledge, and measured performance.

4. UC Davis (2013-2014): Department of Evolution Ecology Lab Assistant, involved in academic literature research and phylogenies update.

5. CalRecycle (2011-2013): CAL-EPA Program Technician, involved in quantitative policy development, database maintenance, and attending branch meetings.

Brian Chan received their Bachelor's degree in Economics and Environmental Science & Management from the University of California, Davis, graduating in 2014. Since then, they have obtained several certifications, including being a Certified SAFe Practitioner from Scaled Agile, Inc. in July 2023, a Certified Scrum Product Owner from Applied Scrum in May 2022, and a Scrum Master Certified from Applied Scrum in February 2021. Additionally, they obtained a certification in Sales Pipeline Management from LinkedIn in March 2021.