Mary Grace Maglalang is an experienced Information Technology professional with a robust background in support roles. Currently serving as an Information Technology Support Specialist at EvergreenHealth since March 2022, responsibilities include hardware and software installations, configurations, troubleshooting, and ensuring customer confidentiality. Prior to this role, Maglalang worked as a Help Desk Support Specialist at OrderPort, where problem-solving and collaboration with development teams were key functions. Previous experiences include IT support at Northern Marianas College and an internship at Imperial Pacific International Holdings Limited, focusing on account management and network troubleshooting. Educationally, Maglalang holds an Associate's degree in Applied Science, with an emphasis in Business Administration Computer Applications from Northern Marianas College, alongside a training certification in Microsoft Power Automate.
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