Phil Gooch is an experienced professional in market research and customer insights with a career spanning over three decades. Currently serving as the Manager of Customer Insights at Evergy since June 2019, Phil has a solid background in market research, previously holding the position of Manager of Market Research at KCP&L (Kansas City Power & Light) from October 2008 to May 2019, and at FPL from August 2001 to September 2008. Beginning in the field as an Analyst at Hills Pet Nutrition from 1989 to 2001, Phil's educational foundation is rooted in a Marketing degree obtained from Fort Hays State University between 1984 and 1989.
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