Ellen Jacobus is a seasoned professional with a robust background in customer support and development within various organizations. Currently serving as a Senior GTM Enablement Associate at Everlaw since August 2020, Ellen has previously held roles such as Customer Support Specialist II and CX Enablement Specialist. Prior experience includes a tenure at Sports Basement as a Senior Customer Support Staffer, where Ellen effectively resolved customer concerns and managed membership processes. At Alameda County Community Food Bank, Ellen contributed as a Development Associate and Data Entry Specialist, focusing on donor relations and database management. Ellen’s earlier positions include roles in residential life and education, demonstrating strong leadership and communication skills. Ellen holds a Bachelor's degree in American Studies from Carleton College.
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