Andrew Reynolds

Andrew Reynolds is an experienced operations analyst currently with Everly since March 2022, where responsibilities include identifying process improvement opportunities, enhancing the Salesforce CRM for the Customer Experience Center, and developing the Voice of the Customer program. Prior to this, Andrew held various positions at Equitable from 2018 to 2022, including Eservice Team Lead, where project oversight and quality assurance in customer service were key responsibilities. Andrew has also worked as a business development representative at Townsquare Interactive and began a career in customer service roles, showcasing a strong ability to enhance client experiences and streamline operations across diverse companies. Andrew holds a Bachelor of Science in Business Administration with a focus on Marketing from Elon University.