Kimberly Hooker is a Customer Success Manager at EverQuote since April 2023, where responsibilities include developing relationships with stakeholders and executing success plans to enhance customer retention. Prior to this, Kimberly served as a Customer Success Coordinator at Vanta, supporting mid-market teams and facilitating customer onboarding. Kimberly's experience also includes a significant tenure at b8ta as a Customer Success Manager and Merchandise Manager, leading teams and managing retail operations. Earlier roles at Swim 'N Sport, AA Concepts, and various positions within AA Concepts reflect a strong foundation in leadership, purchasing, and training in retail environments. Kimberly has pursued coursework in Fashion Marketing and Merchandising at the University of Houston.
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