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Brent M.

Customer Success Manager at Everstream Analytics

Brent M. has a diverse work experience with a strong focus on customer success and consulting roles. Brent most recently worked as a Customer Success Manager at Everstream Analytics, starting in August 2022. Prior to that, they worked as a Customer Success Manager at Mattersight Corporation from October 2020 to September 2022.

From 2018 to 2020, Brent worked at APTMetrics as an Associate Consultant, where they consulted with Fortune 100 clients, specifically high tech firms, on developing customized HR solutions. Brent'sresponsibilities included conducting interviews, focus groups, and presentations, as well as analyzing data using statistical analysis tools like SPSS, Excel, and R.

Before joining APTMetrics, Brent worked at the Palo Alto VA Hospital. From 2014 to 2017, they held the role of Sr. Lab Manager, working on various studies involving older adult veterans. Brent also served as a Psychology Extern at the Clinical Learning Center at the hospital, where they provided cognitive assessments and prepared detailed reports on patients' cognitive functioning.

Brent's earlier work experience includes roles as a Research Assistant at Palo Alto University, where they collected and analyzed research data, and as a Psychology Extern at the Gronowski Clinic, where they provided psychotherapy and conducted assessments. Brent also worked as a Families First Counselor at Orchards Children's Services, where they worked closely with families to reduce the risk of children being placed into foster care.

Brent's career started at the University of Michigan, where they worked as a CIC Assistant, handling administrative tasks and assisting visitors.

Overall, Brent M. has demonstrated their expertise in customer success, consulting, data analysis, and providing psychological services to various populations throughout their career.

Brent M. pursued their undergraduate studies from 2007 to 2011 at the University of Michigan College of Literature, Science, and the Arts. Brent earned a Bachelor's degree, majoring in Sociology and Environmental Sciences during this time. In 2012, Brent M. joined Palo Alto University and completed their Master's degree in Clinical Psychology with an emphasis in Neuropsychology in 2016.

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