Ana Carolina Giordano is a seasoned Business Performance Manager and Especialista Salesforce at Everymind since February 2020, with a focus on operational improvement through KPI creation, governance model implementation, and project management. Ana leads Salesforce CRM projects, employing SCRUM methodology for sprint planning and team coordination. Previous experience includes roles in CRM & Sales Performance Analytics at Grupo Cimcorp, Sales Business Intelligence at Grupo DGS, and Management Analyst at Damovo, accumulating a robust background in Business and Marketing Intelligence, technical management, and service support. Educational qualifications include a Bachelor's degree in Administration from Universidade Sant'Anna and various certifications in Scrum and sales management.
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