Claudia Jannine Martinez Juarez

Customer Success Manager at EveryMundo

Claudia Jannine Martinez Juarez has worked in a variety of roles in the digital marketing field. In 2020, they began working as a Customer Success Manager at EveryMundo, providing airlines with Fare Marketing Technology for direct channel growth and increase customer acquisition. Prior to that, they were the Head of Digital Marketing at Volaris from 2015-2020, driving revenue to volaris.com and Volaris App. From 2011-2015, they held two roles at Sección Amarilla: Digital Marketing Manager and Product Director. In 2011, they also began working at IA Interactive as a Project Leader Cinépolis Online. From 2008-2011, they were the Founder of ielou. Digital Marketing, and from 2009-2011, they were an Online Marketing Specialist at Insight Ventas Sustentables. Finally, from 2008-2011, they were a Marketing Consultant at the Business Accelerator at Tecnológico de Monterrey, where they managed the Business Incubator program.

Claudia Jannine Martinez Juarez has an extensive educational background. In 2008, they earned a Master's degree in eCommerce from Tecnológico de Monterrey. From 2003 to 2008, they earned a degree in Marketing from the same institution. In 2010, they earned a Specialty in Literature from South Puget Sound Community College. In 2013, they completed a Strategic Formation of High Performance Managers from Tecnológico de Monterrey. Claudia Jannine also earned a Stanford Innovation and Entrepreneurship Certificate, Executive Program from Stanford University Graduate School of Business in 2014. In 2018, they earned a Master of Business Administration - MBA in Digital Economy from Maastricht School of Management. In 2019, they earned an MBA Course in Global Corporate Strategy from SEED School for Executive Education and Development and an Innovation Management Certificate from RWTH Aachen University in Germany. Additionally, Claudia Jannine Martinez Juarez has obtained several certifications, including airTRFX from EveryMundo in 2020, Applied Scrum for Project Management. Agile Project Management from University of Maryland in 2019, BrightEdge Masters Certification SEO (Search Engine Optimization) from BrightEdge in 2016, Fluidez de Duolingo en portugués: Básico (Estimado) 30% from Duolingo in 2016, Becoming the Trusted Digital Media Advisor (Train the trainers) from Google in 2014, Leading Strategic Innovation in Organizations from Coursera in 2013, Google AdWords Qualified from Google in 2012, and Advanced Google Analytics from Google in 2019.

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Timeline

  • Customer Success Manager

    February, 2020 - present

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