Kaeser Valencerina

Senior Product Support Analyst at EveryMundo

Kaeser Valencerina has a diverse work experience, beginning with an internship at PLDT in 2019. Following this, Kaeser worked as a Teammate at TaskUs in the same year. In 2020, Kaeser took on the role of Technical Support Specialist at Indra. In 2021, Kaeser joined Kyvio as Head of Software Support, Level 2 Software Technical Support, and Software Technical Support. In 2022, Kaeser began working at Clariti as a Customer Success Manager and EveryMundo as a Product Support Analyst.

Kaeser Valencerina obtained a Bachelor's degree in Information Technology from Lorma Colleges between 2015 and 2019. In 2020, Kaeser obtained certifications from Udemy in CompTIA A+ and Customer Service Mastery: Delight Every Customer. Kaeser also obtained a certification from Microsoft Virtual Academy in 2014.

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Timeline

  • Senior Product Support Analyst

    April 1, 2023 - present

  • Product Support Analyst

    December, 2022