EveryStep
Dustin M. has extensive experience in customer service and IT, currently serving as a Specialist at Apple since October 2012 and as an IT Coordinator at EveryStep since March 2019. At Apple, Dustin excels in identifying customer needs and providing tailored solutions, while also translating technical language into accessible terms. In the role at EveryStep, responsibilities include managing IT contracts, overseeing IT platforms, and implementing software and hardware solutions, with notable achievements such as enrolling all employees in multi-factor authentication and deploying remote iPhones. Dustin also held previous positions at Principal Financial Group, Iowa State University, and American Eagle Outfitters, accumulating a diverse skill set in technical support, project management, and sales. Dustin holds a Bachelor's Degree in Communication Studies from Iowa State University.
EveryStep
EveryStep is a non-profit health care and human services organization which annually serves tens of thousands of Iowans each year. During life’s most challenging moments, EveryStep’s family of community-based health care and support services offer compassion and guidance. EveryStep is the same independent, non-profit organization with the people and programs Iowans have trusted for decades. Our family of community-based health care and support services offer compassion and guidance during life’s most challenging moments. Today, our organization serves more than 60,000 people annually across 45 counties and dozens of programs. We have grown in our ability to offer care and support to people during vulnerable moments and difficult times. We have truly become stronger together. However, our programs have been known under many different names – programs like HCI Hospice Care Services, Visiting Nurse Services of Iowa, Amanda the Panda, HCI Giving Tree, VNS Home Care, Community Voices, Hospice With Heart, VNS of Iowa Wellness, Stork's Nest, Storybook Project – and many more. With so many different names for our organization's many programs, it’s been challenging to share a common story about our great outcomes and our growing impact. Every program is important. Every program contributes to our mission. However, to the people we serve, our programs haven’t appeared connected to each other because they haven’t shared a common name. Until now. Going forward, all our core programs are renamed under the “EveryStep” name, demonstrating our unity as an organization and a clear connection between our many services. We believe “EveryStep” not only envelops the wide range of services our organization provides but also conveys the comfort, care and reassurance we offer at every stage of life. We empower individuals, support families and strengthen communities. When people face life’s most difficult moments, we are with them, at EveryStep.