Dustin M.

Dustin M. has extensive experience in customer service and IT, currently serving as a Specialist at Apple since October 2012 and as an IT Coordinator at EveryStep since March 2019. At Apple, Dustin excels in identifying customer needs and providing tailored solutions, while also translating technical language into accessible terms. In the role at EveryStep, responsibilities include managing IT contracts, overseeing IT platforms, and implementing software and hardware solutions, with notable achievements such as enrolling all employees in multi-factor authentication and deploying remote iPhones. Dustin also held previous positions at Principal Financial Group, Iowa State University, and American Eagle Outfitters, accumulating a diverse skill set in technical support, project management, and sales. Dustin holds a Bachelor's Degree in Communication Studies from Iowa State University.