Lauren Bass

Lauren Bass, MBA, CUA, CXA is a seasoned UX Manager and Lead UX Researcher at eviCore healthcare since October 2019, where responsibilities include leading a diverse team, driving strategic research, and fostering a user-centric culture. Previously, Lauren served at FedEx Services from June 2010 to October 2019 in various roles, including Senior Lead User Experience Researcher, focusing on user behavior analysis, research methodologies, and product strategy across the shipping product portfolio. An education background includes a Master of Business Administration from Christian Brothers University and certifications in usability analysis.