Michelle Riley

Michelle Riley is a Customer Experience Insight Consultant at Eviden, where responsibilities include enhancing the end-to-end customer journey and improving user experiences through collaboration with stakeholders. Previously, at Atos, Michelle held various roles, culminating in the position of Senior Insight Analyst, focusing on digital transformation and customer satisfaction reporting. With a solid foundation in project leadership and customer insight analysis, Michelle has contributed to numerous transformation projects across different sectors. Educational qualifications include an Advanced Diploma in Managing the Customer Contact and multiple Bachelor of Arts degrees in Business, Languages, and International Business.