Brinsley Peersman

Brinsley Peersman is a seasoned professional with extensive experience in customer experience management and process improvement. Currently serving as Senior Manager of Product & Process at Evo Car Share since March 2022, Brinsley previously held the role of Manager of Experience Research at BCAA, where a focus was placed on enhancing customer engagement and differentiating the organization from competitors. Earlier roles include Project Analyst positions at Edgewater Casino and the Pre-school Learning Alliance, where process development and project planning were key responsibilities. Brinsley’s tenure at the Royal Bank of Scotland encompassed several positions, including Risk Transformation Analyst and Credit Analyst, highlighting a robust background in risk assessment and transformational project management across financial services.