Ming Sham

Ming Sham is an experienced professional with a strong background in customer service, claims coordination, and sales across various industries. Currently serving as the Evo Car Share Claims Coordinator at BCAA since May 2022, Ming investigates potential fraud, analyzes driving data, and maintains consistent communication with members regarding their claims. Previous roles include Global Partner Support Agent at Vail Resorts and Internet Sales Advisor at OpenRoad Auto Group Ltd., where Ming excelled in managing accounts, resolving customer inquiries, and enhancing sales performance. Additional experience encompasses supervisory positions in the hospitality sector, emphasizing service recovery and operational efficiency. Ming holds a Master of Science in International Business from the University of Hertfordshire and a Bachelor of Tourism Management from Capilano University.