Ryan Hance

Ryan Hance is a seasoned IT professional with extensive experience in helpdesk and technical support roles. Currently serving as a Senior Helpdesk Cloud Administrator at Evolent Health since November 2012, Ryan has progressed through various positions, including Associate Director and Manager of the Help Desk. Prior to Evolent Health, Ryan worked as a Help Desk Support Analyst at Envision EMI, addressing technology issues for employees. Ryan began his career at IBM as a Customer Service Representative, focusing on servicing hardware and software for brokerage firms. Ryan holds a Bachelor of Science degree in Mass Communications from Towson University, earned between 1990 and 1994.