Indira Kumari N R

Indira Kumari N R has a diverse work experience spanning over several industries. Indira is currently working as the Director of Operations at Evolko India Private Limited. Prior to this, they were a self-employed independent consultant. Indira has also held the role of Senior Manager at Evolko India Private Limited from 2014 to 2017.

Before joining Evolko, Indira worked at Geodesic, where they held various managerial positions. Indira served as a Senior Delivery Manager from 2011 to 2014 and was responsible for supporting GeoAmida end users and setting up processes for operational efficiency. Indira also served as a Senior Manager in Customer Support from 2010 to 2011, where they successfully reduced the response time to customer queries and involved the Customer Service and QA teams in the product lifecycle. Additionally, they worked as a Manager in Customer Support from 2009 to 2010, handling voice/non-voice support and ensuring that products met design flow and functionality requirements.

Indira also has experience in customer support roles at Picopeta Simputers Pvt Ltd and Customer First Services (P) Ltd. At Picopeta Simputers, they served as an Assistant Manager in Customer Support from 2006 to 2008 and was responsible for testing applications and providing technical support. Indira also worked as a Senior Executive in Customer Support from 2005 to 2006, handling inbound/outbound calls and training the field team. At Customer First Services, they held the position of Team Manager from 2004 to 2005, where they managed multiple projects and supervised a team of 40+ members.

Earlier in their career, Indira worked at Transworks Ltd as a Senior Customer Relation Associate from 2003 to 2003 and at Dial M (Manipal Infocom India Pvt Ltd) as a Senior Customer Relation Associate from 2002 to 2003. In these roles, they were involved in outbound sales and served as a QA representative for monitoring calls and providing feedback to call center agents.

Overall, Indira Kumari N R has extensive experience in operations, customer support, and consultancy roles across various industries.

Indira Kumari N R completed their Bachelor of Engineering degree in Computer Science from Gulbarga University from 1996 to 2000. Prior to that, they attended BEL First Grade College for their PUC degree with a focus on PCMB subjects. Indira's high school education was completed at Malleshwaram Ladies Association High School. No specific field of study is provided for their high school education.