James Wood

James Wood is an experienced operations and product manager with a robust background in enhancing business processes and delivering excellent customer outcomes across various industries. Currently serving as Operations Processing Manager at Evolution Funding Ltd since May 2021, James leads the Underwriting, New Business, and Payouts departments. Previous roles include Process & Performance Manager and Operations Manager at the same company, showcasing expertise in operational efficiency, project management, and team leadership. James's career also includes significant positions at Capital One, where responsibilities spanned Product Manager, Problem Manager, and Product Owner, focusing on customer communication systems and risk management. Additional experience includes roles at Aberdeenshire Council, Bizfitech, and Dixons Retail, highlighting strong capabilities in supplier management, project delivery, and team leadership.