Shannon Detwiler

Shannon Detwiler began their work experience in 2002 as a Data Entry Clerk and Interim IT Technician for Human Services, where they worked until 2006. Shannon then briefly served as a Test Database Administrator for Flower Shop Solutions before joining DeVry University as a Help Desk Technician from 2006 to 2007. In 2007, they joined Broadview Networks as a Data Repair Analyst, handling various networking tasks such as configuring and troubleshooting routers, switches, firewalls, and VoIP phone systems. After two years, they were promoted to the role of Data Repair Technician II, where they continued to manage and troubleshoot network setups. In 2010, Shannon joined Evolve IP as a Sr. Network Engineer, progressing through various roles, including Manager, Sr. Manager, and finally becoming the Director of Network Engineering in 2019. Throughout their roles at Evolve IP, they have been responsible for managing voice network engineering, directing network operations, and leading network engineering teams.

Shannon Detwiler's education history starts with earning a high school diploma from Coatesville Area Senior High School during the years 2000 to 2004. Afterward, Shannon attended DeVry University from 2004 to 2007 and obtained a Bachelor of Science degree in Network Communications Management. In 2003, Shannon also attended DeVry University during the summer, although the specific degree or field of study for that period is not specified. Additionally, Shannon holds a certification as a Six Sigma Yellow Belt, which was obtained from the Aveta Business Institute in December 2013.